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MANAGE RESERVATIONS
- What is the payment schedule?
- What if I miss a payment?
- What is the official cancellation policy?
- Can I make changes to my reservation?
What is the payment schedule?
Reservations made after the final payment date of January 15, 2010, require a minimum $500 deposit, and must be paid in full within 30 days of the booking or 35 days from the departure date, whichever comes first.
Past-due payments are subject to a late fee of at least $35. See the Ticketing Contract for full details.
What if I miss a payment?
One week after missing a scheduled payment date, a late fee of $35 is added to the reservation.Two weeks after missing a scheduled payment date, Sixthman may force charge the card used to make the reservation for the past due payment. An additional bank fee of $15 will be assessed.
Three weeks after missing a scheduled payment date, a final notice of impending cancellation is sent, and the reservation may be cancelled by Sixthman within 7 days.
If you are unable to make a payment as scheduled, please contact Sixthman PRIOR to the payment due date. In extreme circumstances, alternate payment schedules may be arranged. Alternate payment schedules are solely at the discretion of Sixthman. Defaulting on alternate payment arrangements will result in immediate cancellation of your reservation.
What is the official cancellation policy?
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE
We strongly recommend the purchase of travel insurance. Beginning February 15, 2009, Travel Insured will offer a Cancel for Any Reason policy, which covers you for up to 75% of your monies paid if cancelled no later than 48 hours prior to sailing. Travel Insured will also offer the traditional travel insurance coverage offered in the past, which will reimburse at 100% of monies paid for covered cancellations.
To review both insurance coverage policies, please go to http://www.sixthman.net/collateral/insurance.pdf
If you have cruise insurance and need to cancel for a covered condition, you can make a claim with the insurance carrier to recover any lost payments.
See the Ticketing Contract for full details.
Can I make changes to my reservation?
Any changes to your reservation that involve changing or removing existing guests or upgrading the value of your cabin to a higher priced cabin can only be requested by the Lead Passenger. Downgrading your cabin to a cabin of lesser value is not allowed. The Lead Passenger must request these changes by phone or email. In some cases a signed RESERVATION CHANGE FORM may be required. This form can be found at http://www.sixthman.net/collateral/changeform.pdf.
Because the Lead Passenger owns the reservation, any changes to this passenger are subject to a Lead Passenger change fee of $299, and will require a signed RESERVATION CHANGE FORM.
ALL names must be received by January 15, 2010. Each reservation is allowed one free name change prior to January 15, 2010. Additional changes prior to that date are subject to a $50 administrative fee per change.
Any changes, including adding unnamed guests made between January 16, 2010 and April 8, 2010 are $75 per change. Any changes, including adding unnamed guests made after April 8, 2010 are $100 per change. Changes or additions made within the week prior to sailing must be done in person at check-in, and may incur a fee up to $299 per change.
